We are moving to a new home | KAMERAZ, FotoZA & ZAP!

We're excited to announce that KAMERAZ, FotoZA and ZAP! are moving to a new premises at the end of May 2024. In anticipation of the move, here is some important information:

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Update: 05 June 2024

🎉 WE ARE OPEN 🎉

The wait is finally over. As of today, Wednesday 05 June 2024 we are officially open in our new space!

Come visit us and say 'hi!'

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Please note that our new address is:
Stonemill Office Park,
Greenstone House, 300 Acacia Road,
Darrenwood, Johannesburg.
(Opposite the Cresta Shopping Centre)
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Our phone lines are still down, in the mean time you can use the following numbers to contact us:

+27 (79) 266-4835
+27 (63) 447 4744

We want to take a moment to thank all of you, our loyal KAMERAZ family for supporting us and sticking with us during this difficult period. We know that G.A.S (Gear Acquisition Syndrome) is real and we want to apologise for depriving you for longer than expected.

We hope to welcome you all very soon with a delicious cup of coffee from Foto ZA Gallery and show you the new space.

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Update 02 June 2024:

Despite our best efforts to move the shops and all of their contents to our new home, we unfortunately will only be able to welcome you to the new space from Wednesday 5 June 2024. We apologise for the delay. We know everyone is excited and needs their gear fix and we promise we will be ready for you on Wednesday. 

Dates the stores are closed: Mon 27 May - Tuesday 4 June 2024. 

Date stores will re-open: Wednesday 5 June 2024.

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Update: 27 may 2024

The time is upon us! We are in the process of making the groot-trek to the new location. As such we have had to close all stores (KAMERAZ, FotoZA and ZAP!) to finish the move. Below are some pertinent details:

Dates the stores are closed: Mon 27 May - Sunday 2 June 2024. 

Date stores will re-open: Monday 3 June 2024

Please note that from 03 June 2024 we will officially be trading from our new premises, and will no longer have a presence in Rosebank Mall. Our new address will be: 

Stonemill Office Park,
Greenstone House, 300 Acacia Road,
Darrenwood, Johannesburg.

Online Orders:

Fear not; during this time you can still order from our online store and we will deliver it to you anywhere in SA. (Please note there may be slight delays in processing your order, but we will communicate with you every step of the way). 

If you have any queries, please email us on info@kameraz.co.za

We thank you all for your continued support and understanding and look forward to welcoming you all in the new premises next week!

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What This Means for You

• Continuous Service: Our online store will remain operational during the move process, so you can still make purchases and access our products and services without interruption.
• Clear Communication: We'll keep you updated every step of the way. Expect regular updates on our website, social media channels, and through our email newsletter.
• Enhanced Gear tests: Our new location offers access to natural facilities that will make it even easier for you to test the gear 'in the real world' and make the right purchasing decisions.

FAQs About the Move

• Will there be any service disruptions?
  We aim to minimise disruptions. Our online store will remain available, and we'll maintain open lines of communication for any service queries. There will be a brief period (hopefully only a few days) where we will be closed while we transition to the new premises. The exact dates will be communicated closer to the time.
• How do I get to the new location?
  The new address is easily accessible via major routes. We are directly opposite Cresta Shopping center. Our new address is: Stonemill Office Park, Greenstone House, 300 Acacia Road, Darrenwood, Johannesburg.
  
  
  
  
• What about returns or exchanges during the move?
  Our return and exchange policies will remain in effect. We'll process any requests as efficiently as possible, with additional options for in-store returns once we've relocated.