The cost of delivery will be added to your order. You will be presented with the options available to you at checkout.
*Free shipping only applies to regional centers.
Shipping to outlying and remote areas may attract an additional fee.
All orders are dispatched via door to door courier within 2 working days from Johannesburg to any destination within South Africa.
Your goods will be delivered to you within 48 - 72 hours (2-3 business days) from date of dispatch.
Please ensure that someone is available to sign receipt of your order at your chosen address of delivery.
Delivery will take place on business days between the hours of 08h30 and 17h00, Monday to Friday, excluding Public Holidays.
In the event of a Public Holiday or weekend, the goods shall be delivered on the following business day.
Alternatively you may collect your goods from our shop in Rosebank, Johannesburg, in which case delivery will be free of charge.
Please take note that special delivery times (such as same day delivery or overnight delivery) is only possible in regional centres. Outlying areas are a minimum two day delivery time. Unfortunately we are unable to refund you delivery charges if you select the incorrect delivery type at checkout. If you are unsure please contact us before ordering and we can assist you in selecting the correct delivery option.
Our address is:
Shop 101A, Rosebank Mall
50 Bath Avenue
Our shop operating hours are:
Mon-Fri: 9am – 5:30pm
Sat: 9am – 3pm
Please confirm stock availability with our sales staff before placing an order.
We process all of our online store's payments using PayFast - a secure, South African operated payment gateway. We accept the following forms of payment online. Please note we do not accept American Express or Diners Cards on our online store.
Credit Card (R100 000 limit, only South African card accepted)
Debit Card (R30 000 limit, only South African cards accepted)
InstantEFT (ABSA, FNB, Nedbank, Standard Bank)
BitCoin (R100 000 limit)
Security & Fraud Prevention
PayFast is committed to keeping you, your customers and all sensitive information secure. We have a multitude of automated and manual checks in place to protect both buyers and sellers from fraudulent transactions. Online retail has a fraud rate between 1 and 2% of all transactions. Through effective controls, PayFast’s is currently below 0,2% and still going down.
PCI-DSS Level 1 Compliant
We use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this –the highest– level of encryption currently available.
All sensitive info is encrypted within our own database.
We run penetration testing on our system on a weekly basis to look for vulnerabilities. We are only required to do it once every three months, but we run it every week.
Our entire site, blog, payments page and help site all are served off secure servers, making it harder to perpetrate phishing attacks.
3D Secure is in place for all credit card transactions.
Two-factor authentication is available to restrict access to your PayFast account.
We use GEO IP tracking to see where transactions are originating from and look for mismatches between this and the card’s issuing country.
Our system automatically checks for suspicious payment velocity.
We use BIN/IIN validation to check for card-issuing bank locations and merchants can choose to enable/disable payments from certain countries.
Payments and card details are automatically checked against large online databases of blacklisted details.
All suspicious transactions are manually reviewed by our stellar Support Team.
3D Secure is an extra layer of security in using your credit card for online transactions. Sellers are asked to enter their 3D Secure password or one time PIN –which they register with their bank– to authenticate that they are the actual cardholder.